Pluses and Minuses #
Posted Tuesday 26th February 2008 15:46 GMT
I finally succumbed to Skype - well, I did try it several years ago, when it sucked, but haven't checked in again until this month - and have been pleasantly surprised at the overall quality and ease of use.
Strangely I haven't talked to anyone Skype to Skype. All of my calls have been outgoing to landlines. That is where I began to seriously question Skype's business model.
I'm paying $3 a month for nearly unlimited long distance to anywhere in Canada and the US (3000 minutes a month). Try as I might I can't see how they're making much money on that deal but I figure I'll take it as long as it's there.
I'm still irked that the Skype In service, which would give me an incoming phone number, is only available in the US and not Canada.
In the wake of Skype I've looked at a variety of VOIP offerings, and have found that they all seem to offer one of a) prices that are as expensive as land lines b) reports of very sketchy service c) are provided by a web site that seems to have been concocted in twenty minutes for a company that no-one has ever heard of.
Skype's site is confusing and it is very hard to tell exactly what they offer and what things cost. Then again they ARE owned by E-bay, so maybe that answers some questions.
VOIP and Skype's competition is still land lines and cel phones, both of which offer advantages that Skype can't. For Skype to be viable they need to offer something uniquely valuable rather than just going for cheap.


