Could the Vista & ubuntu moves explain why Dell is going down the pooper. Bought a couple of PCs with Vista installed rather than the XP version I specifically asked for ... with the tech/sales support unable to answer some basic questions as "If I return the Vista medium can I get XP instead?" because many of my apps aren't running because of the new kernel modes (the Win200 compatibility mode did not help).

I guess people like me will end up buying white/beige boxes for enterprise use because the no support is not "badder" than useless support being paid for.

Amen to that brother