sounds fair to me, not like they havent had enough chances.

now how about a similar fee like that for falsely advertising "unlimited" accounts, then not delivering them?

it seems no one cares about consumers when it comes to their ISP accounts, the gov point the finger @ Ofcom and Ofcom do nothing.

here's some clarification for the ISP's

not limited; unrestricted; unconfined: unlimited trade.

btw enjoy the "all you can eat" buffet, but you cant have more than 10 crisps.....

http://dictionary.reference.com/browse/unlimited

This practice seems to be widespread. I hope Ofcom have chance to turn their attentions to Pipex. It would be intersting to see what they uncover.

What do Pipex customers have to say?

When is someone going to crucify Pipex? They're like Blofeld, always getting away with 'it', whatever 'it' might be this time...

It took THREE weeks for me to churn from Bulldog to BT! Bulldog still insisted I owed them money, after taking six months to upgrade my 1Mb to an 8Mb connection. I refused to pay but I still got churned to BT. If you have a bad ISP, churn to another ISP, then let the try to reclaim the money, for the survive, they didn't provide.

Even if I got a MAC it would be no bloody good. There's no alternative to Krapoo in Hull/Parts of East Yorkshire.