Kinda biased and missing the point #
Posted Tuesday 6th November 2007 01:39 GMT
Apart from the fact that this article sounded like it was a paid advertisment for Comcast, the author has forgotten a major point:
Regardless of what I use my connection for, I have a contract stating I have access to a speed of Z on uploads and a speed of Y on downloads. I should be getting this bandwidth (or a reasonable facsimile of it). If the ISP is having trouble supplying it then THEY HAVE GROSSLY UNDERESTIMATED THEIR MARKET AND SHOULD RETHINK THEIR OFFERING.
I mean, really. Can you imagine going to the butcher's asking for 1Kg (that's ~2.5lb) of steak, paying for 1Kg of steak but being told that since the butcher underestimated the amount of steak people wanted to buy, and to make it fair to other steak-buyers, I will only get a "fair use" portion of steak. So thank you for paying for 1Kg and here's your 800g.
Which is what most ISPs are doing with bandwidth - they *know* they can't supply the bandwidth they "sold" to customers, so we now have "fair use" restricting the bandwidth you can use.
And I don't care if they advertise the speed as "up to X", that's legalese crap and I stay away from any ISP that tries it. I am with an ISP that provides me with a 512Kb "all you can eat" and they deliver it. Yes, they have higher speed plans - but they've done their homework: if you want "all you can eat", you will do it at 512Kb, not at 20Mb. *That* is good technical research and good marketing and it keeps your customers from having a sour taste in their mouth when you inform them that you won't deliver what you promised (just read the small print where we inform you all of our above promisess are fairy tales at best).
So stop giving me biased-sounding columns on how the poor ISPs are hard done by people who want to download from the Internet (I won't discuss the legality of the actual contents, that is another talk for another time) and start telling me why ISPs are allowed to use fairy tales in their adverts.


