some sense at last.. #
Posted Monday 5th November 2007 13:25 GMT
I can see why companies would only think of the bottom line and outsource contact centres, offshore. I'm convinced their short term thinking is going going to bite them back one day but I don't worry to much about that because I can also chose not to use a company that does this.
However when it comes to public services, that's different.
I have concerns about my information being outside the control of UK/EC law and unlike with the afore mention companies I cannot chose not to use them in this case.
I'm glad that contact centres for public services and the data they require now appear to be staying in the UK.
.


