As opposed to...? #
Posted Sunday 21st October 2007 23:45 GMT
"he added, noting though that, oddly enough, customers tend not to complain as much if your mistake means they make money"
As opposed to how Banks currently deal with the problem? As in "if the mistake is in our favour, pay us NOW or be sued. If the mistake is in your favour you need to prove it to OUR satisfaction and then wait for the second coming before we decide to pay"?


