And management tell IT people they need business skills!
"The other main factors, given by managers themselves, which contribute to bullying at work included unrealistic targets (cited by 27 per cent); authoritarian management styles (56 per cent); personality (57 per cent); and failure to address incidents (37 per cent)."
I first read 'personality failure' but may be that's my cynicism surfacing.
So, which is a cause and which is an effect?
Are the unrealistic targets and failure to address incidents the effect of authoritarian management styles?
"Two-thirds of UK managers believe that lack of management skills is the major factor" for the "frustration by management regarding an individual's performance" which is measured by the singular whim of that management. Could training, or lack thereof, be a factor here?
"training managers on these [anti-bullying policies ] policies" is all very well but a bullying person will always be a bullying manager, it's in their personality.
Even as an IT developer I know that managing people is a vital business skill. On that premise I have met a large number of people with the word 'manager' in their title that are not managers nor business people.
'The customer always comes first.' Management speak for putting the people producing the goods for the customer last.
'We want people to work' so we managers don't have to.
Yep, cynicism is kept floating on management hot air.