My first two PCs were from Gateway 2000 (as they used to be known). They were pretty good boxes and came with loads of decent software. In fact my parents have only just stopped using my old P3 purchased w-a-y back in 1999. I'm still using the Boston Acoustics sub and speakers from that PC.
The only down side was the support, it was bloody useless. Once I called up to get some Win 95 drivers, and after I'd sent them some floppies(!) I eventually got some pre-release beta drivers. In the meantime I'd managed to download some kosher ones. Another time I had a duff CD, and called to get a replacement. After being sent a CD I already had (not the duff one) and getting I passed round several departments I ended up telling some support muppet the part number of the CD ("...no you wouldn't have the part number..."). And lo a few days later I had my CD.
Not long after they pulled out of the UK (Europe as well I believe) and so I was left to build my next PC myself...