I think you mis-characterized their comments more than a wee bit. Both reviewers were extremely enthusiastic about the web browing experience and the overall phone experience. Mossberg of the WSJ called the browser "the best Web browser we have see on on a smart phone." They were overwhelming positive. Most of their criticism was of the slow EDGE network the phone must operate in when it's out of WiFi range. Walt's overall summary is that it is "on balance, a beautiful and breakthrough handheld computer." Now before anyone starts libeling me as a Apple fanboy, I am a very happy and enthusiastic user of an e61i.