All that money spent,and it still don't work.
until recently i used to process claims to Incapacity Benefit.
to qualify for the benefit you need to have paid enough National Insurance contributions in the last 3 full financial years.
due to a monumental fuck up thousands of folks have not had the Contributions that they paid in tax years 2004/05 and 2005/06 entered onto the system,it says they have paid nothing.
this shortfall could lead to not being paid benfit for a period of illness or may affect pension entitlement.
it was still a problem 5 weeks ago ,when i left for a new job.
i do not know if it is being /has been fixed yet.
i somehow doubt it.