There's a really nasty pattern to this kind of thing. Concerned employee or user probes problem, reports difficulty, is put up against the wall and shot.

One would think that the Goal is to Not Know, and if you force Them to Know, you are a Violator and must be Punished.

The End of this Road is Ignorance Reigns Supreme!

All Hail Ignorance!

If I remember correctly the Bliar government's answer to concerns about the security of the system was to make it an offence to attempt to breach any security or to access any data unathorised, which for them meant the problem of security was no longer an issue as none would be able to crack it due to it being a criminal offence.