Tiscali is targeting ISDN users looking to move to broadband with a DSL package that provides carrier-class voice quality for up to four IP phone calls. The service provider said that as well as prioritising voice traffic over its network and guaranteeing enough bandwidth in each direction for four voice calls, its Voice-Ready …
And just what does the QoS 'Guarantee' mean?
Is Tiscali ready to put its money where its DSL 'voice' quality is? Seems to me that QoS guaranteed services should cost the provider something if quality isn't met. This requires a sevice level guarantee where the customer can check that he is getting the quality he is paying for and when he isn't getting that quality that he is reimbursed in some way.
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