The folks at SecureWorks have observed a new phishing technique that uses call forwarding to route a victim's incoming phone calls to a number controlled by the attacker. Victims are told to confirm their phone number with their bank by dialing *72 followed by a series of numbers. In the US, the sequence will cause most phones …
Clearly a phishing email
I would say that grammar, spelling, and punctuation characteristics of that email are a dead giveaway that it's a phishing scam, but sadly, I believe most people nowadays would not pick up on those signs.
This is not nearly a new attack. Please see Phrack e-zine circa 1985~1988 for this "new" call forwarding attack