The wonder of it all?
"Cable and Wireless maintans there is no evidence that credit card details were taken in a breach which has led to complaints from customers who received unsolicited marketing calls."
"The Guardian was contacted by one of those affected who said it included bank account and credit card details"
There appears to be some dispute with C&W's statement with regrad to credit card disclosure. However,
does that mean that they are at least admitting that other personally identifiable details were disclosed through a security breach?
"James Brown, managing director of Bulldog Internet, said"... I am wonderfing where the statement is from Mark Hanvey the CSO of Cable & Wireless. We haven't heard a word from him on the subject. It always makes me suspecious when the person in charge of somethingh has other officals speaking for them.
Cable and Wireless said: "We are already taking appropriate legal action against the third parties that we believe may be responsible for this unauthorised use of our customer data."
Interesting statement. I think it would be more conformting for C&W's customers to know that the information security programe at C&W was being reviwed and fixed. I doubt C&W sueing those responsible is going to make their current customers feel any safer.
This it has happened is a given. I would be more concerned with how it happened and how to fix the issues at hand than poorly crafted PR damage control.