BOFH: A change in tone
"Is it a full moon?" I ask the PFY disgustedly as I put the phone down for the third time this morning. "Could be," the PFY says, deleting a swathe of jobs from the helpdesk system. "What could be?" the new Boss asks, fresh back from his course on helping people the IT way. "A full moon," I reply. "Why?" he asks, smiling …
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